ARE YOU PREGNANT AND TRAVELLING WITH SUNWING?

ARE YOU PREGNANT AND TRAVELLING WITH SUNWING?

 

Health Travel Advice

 

If you are pregnant and travelling with Sunwing please read the Q & A below that Sunwing has put together to help you with concerns surrounding the ZIKA virus.

 
Q: Can I make changes to my booking if the destination I am traveling to is affected by Zika?
A: With concerns surrounding the Zika virus and its potential risk to pregnant women, Sunwing Vacations has established a policy to address the concerns of pregnant women and their travel companion who would like to cancel their trip or change the details of their booking. For customers due to travel who have not purchased cancellation insurance, and have been advised against traveling to affected areas by their physician, we are requesting that they obtain a medical note. Upon review of their individual circumstances and provided they have a medical note, Sunwing will allow customers to make changes to their travel plans for no additional fees or cancel their trip for a full refund.
 
Q: Which destinations are affected by Zika?
A: The World Health Organization (WHO) has advised pregnant woman against traveling to the following destinations:
 
  • Barbados
  • Bolivia
  • Brazil
  • Cape Verde
  • Colombia
  • Dominican Republic
  • Ecuador
  • El Salvador
  • French Guiana
  • Guadeloupe
  • Guatemala
  • Guyana
  • Haiti
  • Honduras
  • Martinique
  • Mexico
  • Panama
  • Paraguay
  • Puerto Rico
  • Saint-Martin
  • Suriname
  • U.S. Virgin Islands
  • Venezuela
 
 
Q: What does Sunwing Vacations require from pregnant customers in order to cancel their trip without penalty?
A: Sunwing Vacations is requesting that customers obtain a medical note from a heath care professional confirming the pregnancy in order to:
  • Cancel their trip for a full refund
  • Make changes to their travel plans for no additional fees (if new location price is higher customer pays difference in cost)Health Travel Advice

 

Q: Who shall I contact at Sunwing Vacations to inquire about making changes to my travel?
A: Sunwing Vacations has set up a dedicated phone number and email for customers that would like to alter their travel plans. Please contact us at 1-877-877-1755 Ext. 8444 in between 10-6pm EST Monday – Friday or email us at zika@sunwing.ca. Upon contacting us please provide us with your booking number and medical documentation from your health care professional indicating you are expecting.